Legal

Refund Policy

Last updated: Jul 25, 2026

1. Deposits

Bookings are confirmed with a deposit at the time of reservation, with the remaining balance due after check-in. Deposits reserve the Model's time for the requested slot.

2. Client Cancellations

Cancellations made with reasonable advance notice are eligible for a full deposit refund. Late cancellations may be eligible for a partial refund at our discretion.

3. No-Shows

If a booking's arrival window passes without a check-in scan, the booking is marked as a no-show and the deposit is forfeited to compensate the Model for the reserved time.

4. Model Cancellations

If a Model cancels a confirmed booking, the client receives a full refund of any amount paid, including the deposit.

5. Requesting a Refund

To request a refund review, contact Billing Support with your booking reference. Approved refunds are returned to the original payment method.